If you cannot hear BUZUD CGM alerts, check the following:

  1. Alerts Are Turned On
    You will not receive any glucose alerts unless you enable them. If you didn’t turn on alerts during setup, go to the BUZUD App > Home > CGM Card > Settings > Alerts and enable the alerts you need.

  2. Phone Sound Settings
    BUZUD CGM alerts do not override your phone’s sound settings.

    • If your phone is set to silent or vibrate mode, you will not hear high or low glucose alerts.
    • To hear alerts, make sure your phone is in ring mode.
  3. Other Required Settings

    • Ensure notification permissions for the app are enabled
    • Bluetooth is turned on
    • Phone volume is set to an audible level, and Do Not Disturb is turned off
    • The BUZUD App is running in the background

By verifying all of the above, you can ensure BUZUD CGM alerts work properly.