Why Can't I Hear BUZUD CGM Alerts?
If you cannot hear BUZUD CGM alerts, check the following:
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Alerts Are Turned On
You will not receive any glucose alerts unless you enable them. If you didn’t turn on alerts during setup, go to the BUZUD App > Home > CGM Card > Settings > Alerts and enable the alerts you need. -
Phone Sound Settings
BUZUD CGM alerts do not override your phone’s sound settings.- If your phone is set to silent or vibrate mode, you will not hear high or low glucose alerts.
- To hear alerts, make sure your phone is in ring mode.
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Other Required Settings
- Ensure notification permissions for the app are enabled
- Bluetooth is turned on
- Phone volume is set to an audible level, and Do Not Disturb is turned off
- The BUZUD App is running in the background
By verifying all of the above, you can ensure BUZUD CGM alerts work properly.