Certain phone settings may interfere with the normal operation of the BUZUD CGM app. To ensure the app works as expected, please check and adjust the following settings on your iPhone.

1. Screen Time

Downtime and App Limits under Screen Time may temporarily restrict the BUZUD Follow app. If time limits are set, you may not be able to open the app or receive notifications.

How to check:

  • Open Settings
  • Tap Screen Time
  • Turn off Downtime and App Limits, or add the BUZUD Follow app to the Always Allowed list

2. Do Not Disturb

Do Not Disturb silences all notifications. We do not recommend using this feature if you're relying on timely alerts from the BUZUD Follow app.

How to turn it off:

  • Open Settings
  • Find Do Not Disturb and turn it off

3. Low Power Mode

Low Power Mode may prevent the BUZUD Follow app from running in the background, and notifications could be delayed.

How to turn it off:

  • Open Settings
  • Tap Battery
  • Turn off Low Power Mode

4. Notifications

Notifications must be enabled for the BUZUD Follow app so you can receive alerts.

How to enable:

  • Open Settings
  • Tap BUZUD
  • Tap Notifications
  • Turn on Allow Notifications

5. Internet Connection (Wi-Fi or Cellular Data)

An internet connection is required to view readings from your Sharer and receive alerts. If Wi-Fi is not available, enable Cellular Data. If both Wi-Fi and cellular are off, you won't see any readings or get alerts.

If your phone or carrier doesn’t support Voice and Data simultaneously (VoLTE), your internet connection may drop during calls, which can delay notifications.

How to check:

  • Open Settings
  • Turn on Wi-Fi or Cellular Data
  • If supported, turn on VoLTE in Cellular Data Options

iOS settings locations may vary by version. Refer to your device manual for exact instructions. To check your iOS version, go to Settings > General > About.