I want to get a new phone. Will this affect my BUZUD CGM?
Switching to a new phone can affect your BUZUD CGM connection if not handled properly. While the BUZUD CGM system supports a variety of iOS and Android smartphones, it's important to follow the correct steps to ensure a smooth transition.
Before switching phones, please follow these steps:
-
Unpair the CGM device from your current phone
– Open the BUZUD app on your old phone and properly unbind (disconnect) the CGM device through the app’s settings. -
Remove the device from your phone's Bluetooth list
– Go to your phone’s Bluetooth settings and select "Forget" or "Remove" next to the CGM device name. -
Set up the CGM on your new phone
– Download and install the BUZUD app on your new phone.
– Log in to your account and follow the on-screen steps to pair your CGM device via Bluetooth.
– Ensure Bluetooth is enabled and all necessary permissions are granted.
⚠️ Important: If you don’t properly unpair the CGM from your old phone, it may not connect correctly to the new one, resulting in data issues or pairing failures.
For a list of compatible smartphones, please refer to the BUZUD compatibility guide or contact BUZUD customer support.