The BUZUD CGM system is now compatible* with the latest version of Android™ 15.

However, if you're experiencing Signal Loss after pairing a sensor, it's possible that your phone has not yet received the full official version of Android 15. Manufacturers and mobile carriers release updates at different times. We recommend checking for any additional system updates for your phone and installing them promptly.

If you're experiencing signal loss, try the following actions:

(These steps may take up to 15 minutes to take effect.)

  1. Turn Bluetooth off, then turn it back on and keep it enabled.
  2. Keep your display device within 10 meters (33 feet) of the sensor, with no obstructions (such as your body, walls, or water) between them.
  3. Keep your phone on the same side of your body as the sensor. Bluetooth works best when the sensor and the display device are within line of sight.
  4. Keep the BUZUD CGM app open. Do not swipe it away or force close it.
  5. If the issue continues, restart your phone and the app.

* Compatibility may vary by device model and manufacturer update schedule. Please refer to BUZUD’s official compatibility list for more information.