Are the test results accurate?
- Possible Reason: The accuracy of the test results can be influenced by various factors including the quality of the test strips, the way the sample is applied, and the calibration of the device.
- Detailed Solution:
- Use new, unexpired test strips stored under appropriate conditions.
- Check the code chip to ensure it matches with the test strip code.
- Apply the sample correctly as per the manual.
- Perform a device self-check if available.
- Compare with lab results for verification if possible.
- Contact customer support at +65 6518 9959 for any queries.