Why isn't the device starting the test?
- Possible Reason: The sample may not have been applied correctly as per the instructions in the manual.
- Detailed Solution:
- First, ensure that you have correctly applied the sample as per the "Sample Application" section in the manual.
- Check if the test strip is new and not expired.
- Make sure the device's battery is charged and the device is powered on.
- If all else fails, consider contacting customer support at +65 6518 9959.